Did something go wrong with the delivery? If so, please do the following: 1. Check carefully your T&T code where the parcel is. To do so, check https://www.dhl.com/nl-nl/home/traceren.html. If the parcel was sent to us and the carrier dropped it somewhere, but you don't know exactly where? Then think carefully about where it might be first. Ask your housemates [...]

No. A subscription only applies to one academic year. The following academic year, you have to take out a new subscription for that year.

An annual subscription is a one-off payment, entitling you to all summaries (digital and/or paper) throughout the academic year. After the academic year, the subscription expires automatically.

Step 1: Log in with the e-mail address you used to place the order. Otherwise, you will not have accessStep 2: Go to My Learning Environment in the menu and navigate to your course. With a digital subscription, you have access to all courses of your year. Before the release date, you will have access to the summary of previous [...]

We make a split in the day. Summaries before 13:00 we try to send the same day. Orders after 13:00 go out the next day. When we start packing your order, we immediately create a Track and Trace code. We do this with our partner Sendy. You will receive an email from Sendy with your [...]

With a subscription, you will receive all summaries in the academic year. The form depends on the type of subscription (bronze = digital only, silver = paper only, gold = both digital and paper).

Yes indeed, but the shipping costs will be a lot higher.

Your order will be sent as a letterbox parcel or by parcel post. You will receive a Track & Trace code for both options.

If you pre-order, you will be the first to receive your summaries! The reports will be sent to you as soon as they are available. We keep to a release date, which we indicate on the product page of the Reken Maar report. If you have pre-ordered, the reports will be sent to you on the release date.

Orders ordered before 13:00 will be dispatched the same day. If you order after 13:00, we will ship your package the next day. We work with PostNL. Normally, you will receive your parcel the next working day if PostNL does its job properly.