Yes, you can, but only if you have stopped your studies and therefore no longer need the booklets. As for the amount to be returned: we will then calculate with the full price of the number of booklets you have had. So suppose you have already received 5 out of 10 courses, then [...]
Please check our return policy. There you will find all information on how to return.
Did you find out after ordering (but before the end of the working day) that you accidentally ordered the wrong booklets? Then call our customer service immediately, so that we can send you the right booklets. Otherwise, you will have to wait a long time before you get the right booklets back to your home. And that's [...]
Forgotten your password? Then request a new password here.
Try the following two steps: 1. User name / email address: Check in your inbox which email address you used to place your order. 2. Password: Have you forgotten your password? Then request a new password here. Still can't find it? Then contact our customer service
You can update your address here: https://rekenmaarverslagen.nl/account/edit-address/. Do you have a subscription? 1) Then first update your address using the link above. Then 2) send us an email and we'll make sure your future paper summary arrives at your new address!
Did you find this out right after ordering? Then go to https://rekenmaarverslagen.nl/account/edit-account/ to change your e-mail address here. Is this not possible? Send us an e-mail and we will change your e-mail address for you.
In this case, contact our customer service team by sending an email or calling. We will then ensure that you receive the correct summary! Please do not mail and call at the same time! We will process your question faster if only one ticket is created!
The 2023/2024 release dates are as follows: If you pre-order (i.e. order before the release date), it will be shipped on the release date. Paper booklets will then go in the post. Digital summaries will then be uploaded.
You can always "upgrade" but not "downgrade" your subscription. Send us an email at [email protected] or give us a call! Then we will help you to adjust the subscription.
