Frequently asked questions
Below are answers to the most frequently asked questions.
Your order will be sent as a letterbox parcel or by parcel post. You will receive a Track & Trace code for both options.
Read more
If you pre-order, you will be the first to receive your summaries! The reports will be sent to you as soon as they are available. We keep to a release date, which we indicate on the product page of the Reken Maar report. If you have pre-ordered, the reports will be sent to you on the release date.
Read more
Orders ordered before 13:00 will be dispatched the same day. If you order after 13:00, we will ship your package the next day. We work with PostNL. Normally, you will receive your parcel the next working day if PostNL does its job properly.
Read more
Is your question not here? Then contact the customer service.
We will try to answer your question within 1 working day.